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Customer Service

Gear-Up’s customer service expert are committed to providing the highest standard of customer service to anyone who contacts us or shops at our website. As a customer-oriented business, Gear-Up knows that customer service should be held at the highest importance. That is why we have a team of experts in the IT and gaming industry. If you ever need assistance, advice or just have a quick question, our customer service team members are here to help. We offer vast expertise and we want to hear from our customers. Get in touch with a Gear-Up customer service team today and we will be happy to help!

Our experts are available daily from 9:00 – 20:00 (except Fridays) to assist you. Saturday working hours are 14:00 - 19:00

Gerald

Gerald

Lenka

Lenka

Charlie

Charlie

Click here to email our Gear-Up customer service directly.

Note:

If you need to modify an order, contact a Gear-Up customer service team member via mail immediately. This will ensure changes are made to your order prior to processing and shipping.
For your online shopping safety, please do not include any payment or credit card information in the body of your email to Gear-Up customer service team members. To process your email request as fast as possible, please include:

  • Your name
  • Order number
  • The item in question

Any emails received that contain attachments, advertisements or offensive content will be immediately discarded and the sender’s address blocked. Repeated attempts from similar senders will be blocked from our servers permanently.

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